To delight customers, retailers are now moving beyond the “in-the moment” marketing to a form of customer engagement that’s more focused and loyalty-driven.
Learn how today’s retail industry is keeping tabs on changing customer behaviour with the newest Artificial Intelligence applications. This blog will tell you more.
“Only CFOs who are willing to take an active role in transformation—and who possess the skills and temperament to help steady a bumpy ride—can lead a change of this magnitude.” Zalora’s CFO talks about finance transformation.
Faced with major forces driving unprecedented change, retailers need to find new routes to differentiation.
Digital is redefining retail, and newer business models have to rethink the use of technology in creating and capturing new sources of value.