To delight customers, retailers are now moving beyond the “in-the moment” marketing to a form of customer engagement that’s more focused and loyalty-driven.
Learn how today’s retail industry is keeping tabs on changing customer behaviour with the newest Artificial Intelligence applications. This blog will tell you more.
CIOs are no longer just the technology specialists we know. Today, they are also called on to lead digital transformation that is people-focused and collaboration-driven. Read this blog to know about the CIO’s new mandate in this digital economy.
In our digital age, keeping up with mobile consumers means knowing their needs even before they do. Read this enlightening article to know how your business can ride the next wave of customer experience.
Faced with major forces driving unprecedented change, retailers need to find new routes to differentiation.